Summary of Our Terms
Welcome to the Cremiera website
By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with any part of these terms, please do not use this website.
1. Use of the Website
1.1. This website is intended to provide information about products and services offered by PT. Mutiara Gemilang Indonesia, including but not limited to food, beverage, or related services.
1.2. You must be at least 18 years of age or have permission from a parent/guardian to use this website.
1.3. You are prohibited from using this website for any unlawful, unethical, or harmful purpose, including but not limited to the distribution of harmful content, fraud, or infringement of intellectual property rights.
2. User Account
2.1. To access certain features (for example, purchasing products or registering for promotions), you may need to create an account by providing accurate and complete information.
2.2. You are responsible for maintaining the confidentiality of your password and account. All activities conducted through your account are your responsibility.
2.3. We reserve the right to suspend or delete your account if you are found to have violated these Terms and Conditions.
3. Ordering and Payment
3.1. All product orders through the website are subject to stock availability and our confirmation.
3.2. Prices listed on the website are subject to change without prior notice.
3.3. Payment must be made using the payment methods available on the website. We are not responsible for failed transactions due to errors in third-party systems (e.g., banks or payment providers).
3.4. All payments are final and non-refundable, unless otherwise stated in our return policy.
4. Product Delivery
4.1. Product delivery is only available to areas designated by PT. Mutiara Gemilang Indonesia.
4.2. Delivery times may vary depending on location and external factors such as weather or logistical disruptions.
4.3. You are responsible for providing an accurate delivery address. We are not responsible for delays or failures in delivery due to incorrect information provided by you.
5. Intellectual Property Rights
5.1. All content on this website, including text, images, logos, and designs, is the property of PT. Mutiara Gemilang Indonesia or third parties who have licensed it to us and is protected by copyright laws.
5.2. You are prohibited from copying, distributing, or using the content on this website without our written permission.
6. Privacy Policy
6.1. We respect your privacy. The personal information you provide will be managed in accordance with our Privacy Policy, which is an integral part of these Terms and Conditions.
6.2. By using this website, you agree that we may collect, store, and use your data in accordance with applicable law.
7. Limitation of Liability
7.1. We strive to provide accurate information on this website, but do not guarantee that all content is error-free or up-to-date.
7.2. We are not responsible for any direct, indirect, or consequential damages arising from the use of this website, including but not limited to technical problems or damage to your device.
7.3. This website is provided “as is” without any express or implied warranties.
8. Changes to Terms and Conditions
8.1. We reserve the right to update or change these Terms and Conditions at any time without prior notice.
8.2. Changes will be effective upon publication on the website. You are required to periodically review these Terms and Conditions.
9. Applicable Law
9.1. These Terms and Conditions are governed by the laws of the Republic of Indonesia.
9.2. Any disputes arising will be resolved through deliberation. If no agreement is reached, the dispute will be resolved in the competent district court within Cremiera’s jurisdiction.
10. Contact Us
If you have any questions or complaints regarding these Terms and Conditions, please contact us via:
PT. Mutiara Gemilang Indonesia
Email: info@cremiera.id / info@mutiaragemilang.id
Phone Number: +62813-8988-8609
Address: Jakarta, Indonesia.
Effective: August 15, 2025.